![]() ![]() If the problem continues, contact your network administrator or technical support. The two computers couldn't connect in the amount of time allotted. This computer can't connect to the remote computer. If the problem continues, contact your network administrator Close your other programs, and then try connecting again. Your computer does not have enough virtual memory available. Verify the computer name and domain that you are trying to connect to. This might mean that "" does not belong to the specified network. Remote Desktop can't find the computer "". A network problem occurred.įor help solving the problem, see "Remote Desktop" in Help and Support. An error occurred while the connection was being established. Your Remote Desktop Services session has ended, possibly for one of the following reasons: The administrator has ended the session. This is a generic return code description when the disconnect code in is not found and return description is not valid. NOTE: When running the command below, 'An internal error has occurred.'. If the disconnect code is found the description will be returned. ![]() The following snippet is a PowerShell command to query COM MSTscAx with a decimal disconnect code ID. Such as encryption and security level, the client may attempt connection multiple times and disconnect before the final connection is made. When troubleshooting client-side connections, be aware that depending on a configuration ![]() If the disconnect code is not found in the Primary Disconnect Reasons table, see the Extended Disconnect Reasons table. Some of the disconnect codes returned are extended codes. Not all codes are enumerable from the COM method shown below. The RDP client disconnect codes are written to the 'Microsoft-Windows-TerminalServices-RDPClient/Operational' event login 'Applications and Services Logs/Microsoft/Windows' in Event Viewer. Please see parent article Remote Desktop Services RDS Logon Connectivity Overview for additional information. This can also be done remotely, open the Services Console on another server and right-click Services (Local), then select Connect to another computer, enter the name of the affected server, and click OK.ĭelete the CitrixBackupRdpTcpLoadableProtocolObject value.This article contains most of the current Remote Desktop Client disconnect codes and reasons. Restart the Remote Desktop Services service on the affected machine. There are two values of significance:ĬitrixBackupRdpTcpLoadableProtocolObject (REG_SZ)įor W2K8R2, copy the value of CitrixBackupRdpTcpLoadableProtocolObject (must be ) to LoadableProtocol_Object. Go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server\Winstations\RDP-Tcp. The registry of the affected server appears. If you do not have console access to the server, connect remotely opening regedit on another server and click File > Connect Network Registry, enter the affected XenApp server name and click OK. To resolve the issue, edit the following registry:Ĭaution! Refer to the Disclaimer at the end of this article before using Registry Editor.Ĭomplete the following steps locally if you have console access to the affected server. ![]()
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